Transform your customer service experience with Microsoft Copilot for Service, an AI-driven assistant designed to enhance agent productivity, streamline workflows, and improve customer satisfaction. Seamlessly integrated with Microsoft 365, Dynamics 365, and leading CRM platforms, Copilot delivers real-time insights, automates responses, and provides intelligent recommendations—so your team can resolve issues faster and smarter.
Microsoft Copilot for Service (Yearly)
🔹 Instant Case Summaries – Quickly understand customer inquiries with AI-generated case overviews.
🔹 AI-Powered Responses – Draft accurate, context-aware replies to customer queries in seconds.
🔹 Seamless Knowledge Access – Instantly retrieve relevant articles, FAQs, and past case data.
🔹 Smart Recommendations – Get AI-driven solutions, next-best actions, and escalation guidance.
🔹 Automated Workflow Integration – Reduce manual tasks by syncing updates across CRM and support systems.
🔹 Boosted Agent Productivity – Handle more cases efficiently with AI assistance and automation.Deliver faster resolutions, better customer experiences, and smarter service operations with Microsoft Copilot for Service—your AI-powered support partner!
